“Commonly referred to as the “End User Access” charge on your bill, this charge is part of the FCC’s ongoing effort to promote a competitive framework for the U.S. telecommunications industry.” This fee is regulated and capped by the Federal Communications Commission (FCC), not by state public utility commissions. It is not a tax or a fee charged by the government. The purpose of the charge is to ensure that all Americans can afford at least a minimal level of basic telephone service, regardless of a rural or urban location.