INSIDE THIS ISSUE
Fake Antivirus Phone Scam Is Stealing Money And Identities
Ed Mattes Retires as Board President
KCTC Spam & Virus Protection Report Update
Cool Stuff To Pin On Your Pinterest Boards
This Month’s FAQ
How Can I Tell If My Email Account Has Been Hacked?
Sites Of The Month
Great Sites To Check Out In May
Two To View
A Couple Of Amazing Videos You Don’t Want To Miss
How To Add Smileys To Your Facebook Comments
Dear KCTC Internet Subscribers
For many of us, May is topped only by December in terms of special activities and celebrations. The school year is winding down, summer fun is gearing up, and you may have Mother’s Day gatherings plus graduations, showers, and weddings to attend. Take a break from the action now to get informed about online threats and opportunities.
This May issue starts with an alert about an antivirus phone scam that’s now making the rounds. Be sure your family, especially any older members who are fairly new to computers, are aware of this scam so they don’t become victims. Speaking of family, check out the original gift ideas in the Pinterest section. And keep going to learn about hacked email accounts, enjoy amazing videos, visit cool websites, and find out how to add smileys to Facebook.
The goal of each of our eNewsletters is to keep our subscribers informed regarding their Internet connection and to improve their Internet experience. We think you’ll find this information interesting.
To see what’s inside this issue, simply scroll down the eNewsletter or click on the links within the index to the left. Thanks for reading!
- The KCTC Internet Team
Scam Alert – Fake Antivirus Phone Scam Is Stealing Money And Identities
Many online scams start with an email but you also need to be cautious when the phone rings. There have been an increased number of reports recently of phone scammers claiming to be from Microsoft, or an antivirus company, or some random tech support facility. These callers will claim their systems have detected viruses and/or malware on your computer and they can help you with a lifetime of guaranteed support for just a one-time payment of $100 or so.
The process typically goes like this:
If you receive a call from someone saying your PC has been compromised, just hang up the phone. Reputable companies will not make unsolicited calls about the health of your computer.
Microsoft recommends these do’s and don’ts to help prevent becoming a victim:
Ed Mattes Retires from KCTC Board of Directors after 33 years.
Concluding 33 years service as a Director for Kalona Cooperative Telephone Company, Ed Mattes has announced his retirement. Ed has been a board member since 1980 and has held the position of Board President for the past 7 years.
Relatively new to the Kalona area when he was asked to consider running for election, Ed saw an opportunity to better get to know his community. As the Secretary of Treasury for Slabach Construction, Ed had the skills to play an integral role in leading KCTC forward through the drastically changing landscape of the telecommunications industry.
Bringing television service to KCTC was one milestone that was of great significance to Mattes. “The cooperative members wanted a local option for television service and we were very proud to be able to offer KalonaTV to our community.” Ed’s leadership has kept Kalona at the forefront of emerging technologies that keep the community connected. From the emergence of wireless cellular service to the more recent transition from copper to fiber optic infrastructure, Ed has guided KCTC through many challenges and achievements that have left us with one of the most advanced communications networks in the state.
Please join us in wishing Ed and his wife Joyce the very best in the next steps in their journey.
Kalona Connections- New Listings in Kalona
Donald Bell 656-2295
KCTC Spam & Virus Protection – Report Update
TOTALS FOR APRIL 2013
Email messages sent to KCTC customers: 4,851,991
As always,you can check the KCTC Quarantine Report to see which messages are being filtered out by the KCTC spam filters, or use the “Quarantine” tab on KCTC Webmail. These standard features of all KCTC email accounts. For more information on the Quarantine option, go to the support page
KCTC offers a CONVENIENT monthly service to our customers who are tired of pop-ups and spyware, don’t want the responsibility of maintaining Microsoft Critical Updates, or don’t know when to download the latest virus definitions. SecureIT from SecurityCoverage and KCTC provides you with:
For more information about the SecureIT service, please visit http://www.kctc.net/SecureIT, or call or stop by the KCTC office at 510 B Ave., Kalona – 319.656.3668, or email firstname.lastname@example.org.
Music Choice channels are moving!
Kalona Cooperative Telephone Company will be adjusting the location of your Music Choice channels on May 15th. This move will be necessary to create enough room for future content that we would like to provide. Currently the Music Choice channels are located on channels 500-545 of your KCTC video lineup. On May 15th you will find these channels have been moved to 800-845.
One of these additions we are making room for is a music video channel from Music Choice called SWRV (sounded out to resemble the word “swerve”) Programming on SWRV is interactive, based entirely on audience participation. The channel offers a full lineup of interactive programs, offering viewers the opportunity to submit user-generated content, vote for and rate videos and even takeover an entire programming block. SWRV features primarily mainstream pop and hit music videos. SWRV can be found on channel 800 after the transition has taken place.
Thanks for your support as we work to improve your services!
This Month’s FAQ – How Can I Tell If My Email Account Has Been Hacked?
Question: A friend of mine recently mentioned that his email account had been hacked. How will I know if the same thing happens to me?
Answer: That’s a great question to ask since this is a common problem. Here are the signs that your email or social network account has been hacked:
If you believe your account has been compromised, change the password to that account and other key accounts as soon as possible. Create a unique password for each account. Your passwords should be long and use a mix of upper and lowercase letters, numbers, and symbols.
Should you be denied access to your account because a hacker changed the password, visit the Web service’s site immediately and follow the steps it has for recovering an account. For additional information or recommendations about online security in general, please contact us.
Sites Of The Month – Great Sites To Check Out In May
Two To View – A Couple Of Amazing Videos You Don’t Want To Miss
Short Tutorial – How To Add Smileys To Your Facebook Comments
Want to go a step beyond text-only emoticons such as :-) when you comment on a friend’s Facebook post? As long as you know the “code,” you can insert a cute and colorful smiley instead.
Simply type in the right characters, provided in the chart below, and they will change to the corresponding smiley when you post a comment. You’ll note there are sometimes several different shortcuts listed for the same smiley; just take your pick.
We hope you found this newsletter to be informative. It’s our way of keeping you posted on the happenings here. If, however, you’d prefer not to receive these bulletins, click here.
Thanks for your business!
Kalona Co-op Telephone Co.
510 B Ave
Kalona, IA 52247
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