Low-Income Iowans May Qualify For Telephone Assistance

Low-income telephone assistance is available to qualifying low-income Iowans as part of a federal support program. This program, “Lifeline”, is available through KCTC.

Lifeline is a plan that assists qualified low-income Iowans by providing a monthly reduction of $9.25 on their local telephone bill.

“This telephone assistance plan is available to qualified Iowans,” said KCTC General Manager Casey Peck. “KCTC wants to let low-income customers know about these programs, and encourage those eligible customers to apply.”

Lifeline program participants are eligible for unlimited local and EAS calling. Toll charges will be charged at normal rates. Please see here for current rates.

Iowans whose income is at or below 135 percent of the Federal Poverty Guidelines are eligible for telephone assistance.  Additionally, Iowans who participate in one or more of the following programs are eligible for telephone assistance:

  • Medicaid
  • Supplemental Nutrition Assistance
  • Program (SNAP)Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Temporary Assistance to Needy Families Program (TANF)
  • National School Lunch Program (NSL)

To apply for this low-income telephone assistance plan, applicants should submit an application to KCTC.

The Iowa Utilities Board points out that this low-income telephone assistance plan is important for Iowans and benefits the public by ensuring affordable access to telephone service for everyone.  Eligible Iowans are encouraged to submit their application and direct questions to their local telephone company.

Application for Assistance

An applicant shall request telephone assistance through completion of a form provided by the KCTC.

Click here for a printable copy of the brochure and form.