Category: Billing

What are capital credits?

What are capital credits? One of the benefits of being a cooperative member is that you are entitled to receive a portion of the cooperative earnings. A patronage refund is a way of distributing the cooperatives net income to...

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What is a cooperative?

What is a cooperative? “An organization owned collectively by members who share in its benefits.” Kalona Cooperative Technology Company was established by its members to provide themselves with a vitally needed...

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Does KCTC offer vacation rates?

Does KCTC offer vacation rates? Yes, KCTC offers 50% off your telephone line rate and optional services (reoccuring monthly charges) for the amount of time you...

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What long distance carrier is best for me?

What long distance carrier is best for me? KCTC only bills long distance for AT&T and our own 2 Carriers. It is best to pick a Long Distance plan that fits your needs. If you use a large amount of long distance, look for a...

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What is KCTC’s billing cycle?

What is KCTC’s billing cycle? KCTC bills are sent out on the first of each month and are due by the 20th. Second notices are sent out on the twenty-first. A late fee charge of 1.5% (of your total bill) is applied if payment is...

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